Capabilities Statement

EXECUTIVE SUMMARY

The Interstate Family of Companies encompasses a worldwide group of relocation management solutions serving the government, corporate, and individual clients. Interstate is a $100 million enterprise consisting of over 1,500 global service partners. Since 1943, our commitment to innovation, methods, and training has resulted in our ability to meet the unique needs of each customer and has earned the company a reputation of trust, expertise, and value.

We provide you with individualized relocation programs that result in successful long-term employee retention through our responsive, resourceful and adaptable service philosophy. Our offerings include policy consultation and development; expense management and regulatory compliance; move management; and destination and departure services, including home sale assistance, global assignment services, and consulting. Our portfolio includes emerging growth to Fortune 500 organizations, as well as Federal, Civilian, and DoD agencies.

CORE CAPABILITIES

INDUSTRIES SERVED

INDUSTRY CREDENTIALS

Certifications & Licenses	ISO 9001:2015, Certificate No. FS 55661 Customs Trade Partnership Against Terrorism	SmartWay Partner
Recognitions & Awards	National Capital Business Ethics Award “Indy Award” for Innovation 11-Time Recipient, NDTA Quality Award for Exceptional Service to the U.S. DoD 4-Time Recipient, Inc. 500/5000’s Fastest-Growing Private Companies in America	SmartCEO100 Best-Run Company U.S. Immigration and Customs Enforcement - IMAGE SmartCEO Circle of Excellence & Future 50 Award One of GSA’s Highest Average Customer Service Index Scores
Affiliations	Worldwide Employee Relocation Council American Moving & Storage Association	Society of Human Resource Management National Association of REALTORS®
DUNS Number	14721-7483
CAGE Code	09RX2
Schedules	48– Transportation, Delivery and Relocation Solutions      GS-33F-0003N      SIN 653-1, 4, 5, 7, 8 CHAMP– Centralized Household Goods Traffic Management Program SCAC - INIC

Government Relocation Services

Schedule 48 - Transportation, Delivery & Relocation Services      GS-33F-0003N      SIN 653-1, 4, 5, 7, 8

CHAMP - Centralized Household Goods Traffic Management Program       SCAC - INIC Interstate International, Inc.

Client Profiles

USDA Natural Resources Conservation Service
  Project Length: 2002 - Present  

Client: USDA Natural Resources Conservation Service (NRCS) was originally established by Congress in 1935 as the Soil Conservation Service (SCS). NRCS has expanded to become a conservation leader for all natural resources, ensuring private lands are conserved, restored, and more resilient to environmental challenges, like climate change. Seventy percent of the land in the United States is privately owned, making stewardship by private landowners absolutely critical to the health of our Nation’s environment. NRCS works with landowners through conservation planning and assistance designed to benefit the soil, water, air, plants, and animals that result in productive lands and healthy ecosystems.

Since 2002, NRCS has entrusted Interstate Relocation Services, which is ranked in the top tier of GSA providers, with their relocation needs. As a proven contractor for NRCS, Interstate administers a full suite of services through a single source contact. This point person expertly resolves any issues that may arise during the moving process, and provides support in establishing move dates and arranging on-site pre-move surveys, packing, loading and delivery of household goods, while ensuring services adhere to agency budget requirements.

Indian Health Services: Federal Government Agency
Project Length: 2009 - Present

Client: Indian Health Services (IHS) arranges healthcare and non-medical support programs to Native American Indians and Eskimos. Programs include the preservation of environmental health, tribal assistance, grants, employment support, and education. IHS works in large regions within the West, Midwest, and Southwest.

IHS utilizes Interstate Relocation Services’ move management and home sale services. Move management includes pre-move preparation, assistance in unique handling, pickup and delivery of household goods, and a primary point of contact. Home sale services offer employees a guaranteed purchase or buyer value option program that provides counseling, inspections, appraisals and market analysis of the departure home. Interstate manages the entire home sale process through closing.

Interstate excels at agent evaluation and carrier distribution, taking pride in its selection of transportation carriers. Interstate selects service providers for IHS based on carrier monitored performance, captured scores and an overall ranking of carrier partners.

USDA Agricultural Research Service
Project Length: 2002 - Present

Client: USDA Agricultural Research Service conducts research to develop and transfer solutions to agricultural problems of high national priority, assess the nutritional needs of Americans and provide economic opportunities for rural citizens, communities, and society as a whole. Through their science partnerships with businesses and other federal agencies, ARS is able to move research discoveries to the marketplace, sustain a competitive agricultural economy and preserve and enhance the environment. ARS is the principal in-house research agency of the United States Department of Agriculture (USDA).

Interstate Relocation Services has worked with ARS since 2002, providing expert domestic and international transportation management services. Interstate’s team is highly trained and well versed on all governing transportation bylaws (FTR, HTOS, and RFO) issued by the General Services Administration (GSA). Through our partnership with ARS, Interstate offers the financial strength, stability, and security of a seventy-year-old, privately held company, combined with the agility and personalized service of a smaller organization. Interstate takes pride in looking beyond standard solutions to provide consistent entitlement interpretation and administration, superior supplier management systems, and tighter cost control.